Choosing the right window cleaner… Six questions to ask!

December 31, 2015

Many people would agree, when it comes to hiring trades and services for your home, it can be a challenge to find the right person for the job. 

 

There are many excellent window cleaners in Hobart - but making sure that you choose the right one will take some investigation.  Below are six questions to ask any prospective window cleaner.  By asking these questions upfront, you’ll be able to make an educated, informed decision.

 

Are you an experienced window cleaner?   Select a Hobart window cleaner that has been in the business for many years and knows how to clean windows properly and efficiently.  A Hobart window cleaner with a broad range of experience will know how to tackle those tricky windows, and get the job done in a timely manner.

 

Do you charge for quotes or call outs?  Some window cleaning companies might charge for quotes or call out fees.  If there is a need to return to your premises to rectify a situation (possibly due to poor weather), some window cleaners will charge a ‘call out fee’ - particularly if they have to travel a fair distance across Hobart to return to your home. Make sure your Hobart window cleaner allows for free quotes or call out fees.

 

Do you work safely? Being a city of hills and views, working in Hobart means cleaning windows at heights.  For your peace of mind, make sure your Hobart window cleaner employs safe work methods.   Do they primarily rely on ladders?  In the age of technology, do they use the most safe and effective method, such as the water-fed pole system?  This method eradicates the need to climb up and down ladders on a windy Hobart day.  For more information about the water-fed pole method, click here.

 

Can you provide customer references?  Any Hobart window cleaner that provides excellent customer service will have a long following of happy customers.   Ask your window cleaner if he is able to provide customer references from satisfied Hobart customers.

 

Are you properly insured?  Protect your peace of mind and property by ensuring your Hobart window cleaner is properly insured.   Save yourself potential problems – don’t hire a window cleaner who doesn’t possess the necessary insurance documentation.  Ask your window cleaner for a copy of his Certificate of Currency of Insurance.

 

Do you have a Quality Guarantee? A good Hobart window cleaner will stand by his work and ensure his customers are always happy.  When choosing a window cleaner to service your beautiful Hobart home, make sure you understand your options in the event that you’re not satisfied with the work.  If there was an oversight, will they return and rectify the issue by re-washing the area? If some marks are difficult to remove, will they give extra attention to that area? Make sure you have a clear understanding of your options to ensure you aren’t left disappointed.

 

If you are looking for a Hobart window cleaner that satisfies all the above criteria, contact ClearVis on 0410 257 957. 

 

Kris has many years experience; he does not charge for quotes or call out fees; he uses the most safe and effective work methods; he can provide customer references (click here for testimonials); he is properly insured (click here for insurance details); and he provides a Quality Guarantee (click here for quality policy).

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